Privacy policy

ALEXIOS

At ALEXIOS, your privacy is treated with the same care and discretion as every product we deliver.

This Privacy Policy explains how we collect, use, and protect your information when you visit alexios-official.com, place an order, or interact with our services.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through third-party payment providers)
Order history

Technical Information

IP address
Browser type
Device information
Time zone
Website usage data
Cookies and analytics data

Marketing Information

Email subscription preferences
Interactions with advertisements or campaigns

How We Use Your Information

We use collected information to:

Process and deliver orders
Send order confirmations and tracking updates
Provide customer support
Prevent fraud and unauthorized activity
Improve website performance and shopping experience
Personalize advertising and marketing campaigns
Comply with legal obligations

Payments & Security

We do not store full payment card details on our servers.

Payments are securely processed through trusted third-party providers using encrypted technology and industry-standard security measures.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze traffic, and support advertising performance.

These may include tools such as:

Shopify analytics
Google Analytics
Meta / Facebook Pixel
Advertising and retargeting platforms

You may disable cookies in your browser settings, though some website features may be affected.

Sharing Your Information

We may share limited information only when necessary with trusted service providers such as:

Payment processors
Shipping and logistics partners
Marketing platforms
Fraud prevention services
Legal or regulatory authorities when required

We do not sell your personal information.

International Customers

As a global brand, your information may be processed in countries outside your residence, including the United States and through our operational partners.

We take reasonable steps to ensure your information remains protected.