Terms of service

ALEXIOS

Welcome to ALEXIOS. By accessing our website, browsing our collections, or placing an order through alexios-official.com, you agree to the following Terms of Service.

Please read them carefully.

1. General Use

This website is operated by ALEXIOS. Throughout the site, the terms “we”, “us”, and “our” refer to ALEXIOS.

By using this website, you confirm that you are at least 18 years of age or using the site under appropriate legal supervision.

We reserve the right to refuse service to anyone for lawful reasons at any time.

2. Products & Availability

We offer premium fashion accessories and related goods.

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or update collections without notice.

Product images are presented as accurately as possible, though actual colors or finishes may vary slightly depending on screens, lighting, or production batches.

3. Pricing & Currency

Prices are shown in the currency displayed on the website and may change without notice.

Customers are responsible for reviewing final pricing at checkout before completing an order.

Exchange rates, bank charges, or currency conversion fees applied by your provider are outside our control.

4. Orders

Once an order is placed, you will receive a confirmation email.

We reserve the right to review, cancel, or decline orders suspected of fraud, unauthorized activity, abuse, or pricing errors.

If payment has already been captured for a cancelled order, an appropriate refund will be issued.

5. Order Cancellations

Orders may be cancelled within 24 hours of purchase, provided they have not entered processing, packing, or dispatch.

Approved cancellations may be subject to payment processing, currency conversion, and administrative costs already incurred.

Applicable cancellation deductions may be made from the refund amount, up to a maximum of €50, depending on provider charges and order value.

After 24 hours, cancellation may no longer be possible.

6. Shipping & Delivery

Shipping times are estimates and may vary due to customs, carrier delays, weather, or regional factors.

Tracking information is typically provided after dispatch.

For full details, please review our Shipping Policy.

7. Returns & Refunds

Returns are accepted in accordance with our Return & Refund Policy.

Products must be returned in brand-new condition with original packaging unless otherwise approved.

8. Intellectual Property

All website content including logos, branding, product names, text, graphics, photography, and design elements are the property of ALEXIOS and may not be copied, reproduced, or used without prior written permission.

9. Prohibited Use

You may not use our website or services for:

Fraudulent purchases
Unauthorized resale representation
Hacking or interference with site functions
Distribution of malicious code
Violating applicable laws or regulations

We reserve the right to terminate access for misuse.

10. Limitation of Liability

To the maximum extent permitted by law, ALEXIOS shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the relevant order.